Great Places

 

Great Places

KHT Services are CHAS Compliant

KHT Services were recently assessed by the Contractors Health & Safety Assessment Scheme (CHAS) and we are now CHAS compliant. This means that we demonstrated that we can adequately manage Health and Safety.

Potential customers can check through CHAS that a supplier has the ability, experience and resources to carry out specific work. The buyer will be able to look at things like method statements, specific risk assessments, references, examples of previous similar work, training and available resources.

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Great Places

Gas Servicing for Great Places at 100%

KHT Services are 100% compliant with gas servicing for Great Places Housing Group, a trend which is set to continue.

KHT Services provide Great Places Housing Group with their Gas Servicing along with their Repairs & Maintenance, Voids, and Customer Contact Centre service for around 3,500 homes across Greater Manchester and Merseyside.

The 100% rating has been achieved for the last month and is set to continue in the next few weeks too.

This success follows hot on the heels of the excellent 3-star rating KHT Team received from the mock inspectors.

This is something to be proud of, well done.

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Great Places

Apprentice of the year

A Knowsley Housing Trust (KHT) apprentice has just been name Apprentice of the year.

Steven Dunn works on KHT’s properties and was named apprentice of the year by the Direct Works Forum, which honours housing association staff.

Steven has been working as an apprentice with KHT for three years and previously studied at Carmel College in St Helens.

“I was really surprised to be nominated and even more so to win,” he added.

“I really wanted a career in construction and working with KHT gives me the hands on experience that you can’t get in a classroom. It gives you chance to get experience on the job.

“Apart from the technical information I’ve learnt lots about dealing with tenants, suppliers and contractors.”

Steven has been featured in the Liverpool Daily Post, click here to read more.

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Great Places

Useful Maps

See the link below for maps and directions to find our repairs and maintenance locations at 'Mossbridge Road' in Rochdale and 'Link Road' in Huyton.

To see the map, click here

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Great Places

Villages Short Notice Inspection – Strengths Outweigh Weaknesses on Gas and Repairs

The Audit Commission’s inspection of Villages Housing Association, in the same week as the inspection of Great Places (see below), produced another great result for KHT Services. KHT Services provide the Gas and Responsive Repairs Service on behalf of Villages to their tenants in Merseyside. KHT Services are delighted that the inspection found a real improvement in the delivery of these services to Villages tenants which is the result of excellent partnership working between our two organisations.

To read the summary of the Villages inspection click here

For the full inspection report click here

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Great Places

Great Places - Great Result for KHT Services

KHT Services provide Repair and Maintenance Services for Great Places. After their positive inspection by the Audit Commission we are delighted to see the impact of positive partnership working to improve the quality of the repair services for their tenants.

We particulary want to highlight the sections on the Inspection Report about Gas Servicing and Voids, which are two of the services we provide to Great Places. Both of these services were picked out as strengths by the Audit Commission inspection.

You can read a summary of Great Places inspection by clicking here or read the full inspection report by click here

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KHT Services annual report

Read KHT Services Annual Report

Read KHT Services Annual Report, click here

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Tenants Conference

Partnership working at Tenants Conference

KHT Services were pleased to be asked to participate in the conference that Villages Housing recently held for their tenants in Oldham. The conference was for Villages tenants from Oldham and from Stockbridge Village in Merseyside, where KHT Services provides a Repairs and Maintenance service to around 2,000 homes. The tenants enjoyed an interesting day of sessions and had the opportunity to talk to KHT Services about their views of the repair service as well as enjoy tasting some free cookies and treats on the stand. KHT Services received some really encouraging feedback as well as some suggestions for improvement as we aim to deliver and even better service to our customers.

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Coffee Morning

KHT Services work with Great Places to support Macmillan’s Worlds Biggest Coffee Morning

KHT Services worked in partnership with Great Places Housing Group to help raise money for Macmillan Cancer Research with two events for the charity's 'World's Biggest Coffee Morning' on Friday 25th September 2009.

The events took place in Oldham and Rochdale where Great Places tenants enjoyed a cuppa and a chat and had the opportunity to talk face to face with staff. KHT Services staff welcomed the chance to hear first hand what the tenants think of the job KHT Service are doing and of any improvements that could be made. Overall, the feedback was extremely positive.

KHT Services provides the repairs service for around 3,000 Great Places tenants in North East Manchester.

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Archive News

For a full list of other news items click the link below:

Archive News

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